---
title: Deleting your account / starting from scratch
---

# Deleting your account / starting from scratch

> **Status:** shipped. Settings → Accounts → **Delete my account**. Requires typing
> `DELETE` to confirm. Only appears when you are signed in.

## What it is

The self-service way to remove your Omniscio account **and** clear the copy of your data
on this computer. It is the "I want to start over from nothing" action.

It does two separate things, and they happen at different times:

| What | When |
| --- | --- |
| Your Omniscio account in the cloud is deleted | Immediately |
| The data on **this computer** is cleared | The next time you open Omniscio |

The second step is staged rather than immediate because the local database is open and in
use while the app is running — it cannot be deleted from underneath itself. So Omniscio
writes a marker, and on the next launch it clears everything **before** opening the
database, then starts you at a fresh setup.

## Where to find it

### Before you delete

- **Export your data first** if you want a copy. There is an **Export your data** link
  right in the delete card, which takes you to Settings → Backup & Restore. The export covers
  your **local** data; Team Chat messages live in the cloud and are **not** included.
- **If you are the only owner of a shared workspace, deletion is blocked.** Add another
  owner, or delete the workspace, then try again. There is a **Manage your workspaces**
  link in the same card. Contact support if you need a workspace reassigned.

### Just want to clear one app's data?

Deleting your account is the whole-install option. Smaller, targeted resets exist:

- **Supermail** — Settings → **Danger zone** → *Reset account data* deletes the mail
  Omniscio has synced and re-syncs it from scratch, keeping your account, mailbox and
  settings.
- **Signing out** (Supermail Settings → **Account** → *Sign out*, or the account menu)
  returns you to the sign-in screen and deletes nothing.

## How it behaves

### What gets deleted

**In the cloud, straight away:** your sign-in account, your profile, your user-scoped
records, and your Team Chat messages. You are also removed from any shared workspace.

**On this computer, at the next launch:** the whole local database and your settings file
— every project, every session and its full conversation history, quick replies, recipes
and automations, saved logins, notes, and any attachments or reports saved on disk.

**What is kept:** your billing history (how much was spent, and when). Those records
carry no message content — just amounts, timestamps and which provider — and are retained
because they have to be.

### Signing back in afterwards

Signing in again with the same Google (or GitHub) account creates a **brand-new, empty
account**. It does not restore anything: the old account is gone and this computer has
been cleared.

If you sign back in **before** restarting — in the same app session — you may still see
your old projects, because the local clear-out has not run yet. It will run the next time
you open Omniscio.

### If something goes wrong

- **"You are the last owner…"** — expected. See *Before you delete* above.
- **"…the data on this computer could not be cleared"** — the cloud account was deleted,
  but the local clear-out could not be staged (a permissions or disk problem). Your local
  data is still there. Reinstalling Omniscio removes it.
- **You restarted and your old data is still there** — the clear-out reports a problem in
  the app log rather than failing silently, and it retries on each launch. Check Settings
  → Diagnostics.

## Related

- [Cross-Device Sync](cross-device-sync.md) — if sync was on, other signed-in machines
  each clear themselves the same way when you sign out or delete there.
- [Backup Mirror](backup-mirror.md) — backups made **before** deletion still contain your
  data until they age out. Deleting your account does not reach into an existing backup.