This page is under legal review. It describes how Omniscio works today and we intend to stand behind it, but the wording is not final and may change. If anything here matters to a decision you are making, please email legal@omniscio.com and we will confirm it in writing.

Omniscio — Terms of Service

Effective date: 2026-08-20 Last updated: 2026-08-20

Key terms at a glance

Plain-English summary — not a substitute for the full Terms. This box is a quick, friendly overview of the points people ask about most. It is not legal language and does not replace the numbered sections below, which are the Terms that actually apply. If anything here seems to differ from those sections, the full sections control.

• What Omniscio is. A desktop app that runs and manages AI coding agents (like Claude Code) on your own computer. Omniscio is the tool, not the AI — so you are responsible for what your agents do: the code they write, the commands they run, and the files they change. Supervise them and keep backups. (§2, §8, §12)
• Who can use it. You must be 18 or older, and for now the Services are offered only in the United States. (§3, §4)
• What it costs. Free is no cost; Pro is $15/month or $144/year. Neither plan includes a monthly pool of company-funded AI credits. The App's AI features run on an AI-provider key you supply or on prepaid credit you buy, and an AI request with neither is declined rather than funded by us. (§5.1)
• Auto-renewal and canceling. Paid plans renew automatically. You can cancel anytime in the app — as easily as you signed up — and you keep access through the period you already paid for. (§5.4, §5.5)
• Refunds. You can request a refund within 14 days of any charge; we refund what you paid for that period, minus the cost of any Company-funded AI usage you already consumed (voice / read-aloud — see §5.6). (§5.6)
• Bringing your own API key (BYOK). If you use your own AI-provider key, that provider bills you directly and you are responsible for those charges — set a spending limit (Omniscio also gives you in-app limits). (§6)
• Your content stays yours. Your projects, code, prompts, and outputs are yours — we don't claim ownership and we don't use them to train our own models. Most of your data stays on your device; see the Privacy Policy. (§8)
• What you can't do. No illegal use, malware, accessing systems you're not authorized to reach, or abusing any company-funded capacity we do provide. Good-faith security research reported to security@omniscio.com is welcome. (§7, §9)
• No guarantees; not for high-risk uses. The Services are provided "as is," AI output can be wrong, and Omniscio is not for life-critical systems (medical, aircraft, weapons, and the like). Always review AI output before you rely on it. (§12)
• Our liability is limited. To the extent the law allows, our total liability is capped at the greater of what you paid us in the last 12 months or $100 — with exceptions for things like fraud, gross negligence, or personal injury. (§13)
• Disputes. Most disputes are resolved by individual binding arbitration in North Carolina, and you waive class actions — but you can opt out within 30 days of accepting these Terms by emailing legal@omniscio.com. North Carolina law governs. (§17)

1. Who we are

Omniscio (the "App," "Omniscio," "Service," "we," "us," "our") is a desktop application published and operated by Omniscio LLC ("the Company"), a North Carolina limited liability company, located at 5301 Terminal St, Charlotte, NC 28208.

These Terms of Service ("Terms") govern your access to and use of Omniscio, including the desktop application, our websites, our hosted backend services, paid subscriptions, and related services (together, the "Services"). By downloading, installing, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you use the Services on behalf of an organization, you represent you have authority to bind it, and "you" includes that organization.

2. What Omniscio is (and is not)

Omniscio is a desktop application that helps you run, organize, and manage AI coding agents and sessions (such as Claude Code) on your own computer and against your own code and projects. It orchestrates agent sessions, stores your session history locally, and provides productivity features.

Omniscio is a tool, not the agent. The AI agents you run are provided by third parties (for example, Anthropic's Claude). Omniscio launches and manages those agent processes and, in some cases, routes requests to third-party AI providers on your behalf. You are responsible for what your agents do — the code they produce, the commands they run, and the changes they make to your systems and data — subject to Section 12 (which allocates responsibility for defects in our own software to us). See Sections 8, 12, and 13.

3. Availability — United States only (at launch)

The Services are currently offered only to users located in the United States. You represent that you are located in, and will use the Services from, the United States. We do not target or knowingly offer the Services to consumers in the EU, UK, or other regions at this time; availability may expand in the future with region-specific terms.

4. Eligibility and accounts

• You must be at least 18 years old.
• Some features require an account and authentication. You are responsible for your credentials and all activity under your account, and must notify us of any unauthorized use.
• You agree to provide accurate information and keep it current.

5. Plans, billing, and payment

5.1 Plans

• Free — the no-cost plan. It carries no monthly pool of Company-funded AI credits. The App's AI features run on a third-party AI provider API key you supply ("bring-your-own-key" / "BYOK") or on prepaid credit you buy in the App. A request with neither is declined, not funded by us.
• Pro — $15 USD/month, or $144 USD/year (about 20% off monthly). Pro unlocks paid-plan features, but it carries no monthly pool of Company-funded AI credits either: AI features run on your own key or on prepaid credit, exactly as on Free.

No plan includes a company-funded AI credit pool. The single Company-funded line is voice / read-aloud (text-to-speech through our relay), which carries a small monthly allowance on Pro and, once that is exhausted, falls through to your prepaid credit; bringing your own voice provider key remains free and unmetered. Any such allowance is a usage allowance, not a cash balance: it does not roll over, is not redeemable for cash, and resets each billing/calendar month. Current plan details and exact credit amounts are shown in the App and at the point of purchase, and control over any "approximately" figure here.

5.2 Merchant of record and payment processing

Payments are processed by Stripe, Inc. ("Stripe"). Omniscio LLC is the merchant of record — you purchase the Services directly from the Company, and the charge originates from the Company (via Stripe). You authorize the Company, through Stripe, to charge your payment method for all applicable fees, including recurring charges, until you cancel.

5.3 Taxes

Prices exclude taxes. Applicable US sales/use taxes are calculated and collected at checkout via Stripe Tax based on your location and added to your total. You are responsible for those taxes; the Company is responsible for taxes on its net income.

5.4 Automatic renewal — clear disclosure and consent

Your subscription automatically renews. At checkout, before you pay, we disclose (clearly and near the consent button) the recurring nature of the charge, the amount, the billing interval, and how to cancel; your affirmative agreement to those terms is captured at purchase, and we send a confirmation with cancellation instructions afterward. For any annual (one-year) plan, we will send a renewal reminder before the renewal charge. Renewals continue at the then-current price until you cancel.

5.5 Cancellation

You may cancel at any time, directly in the App (or via a self-service billing portal we provide), using a method at least as easy as signing up — no retention wall, no requirement to email or call. Cancellation stops future renewals; paid features remain active through the end of the current paid period.

5.6 Refunds

14-day refund. If you are unhappy, you may request a refund within 14 days of a charge. We will refund the amount you paid for that period, less any Company-funded AI usage you have already consumed during it — that is the voice / read-aloud allowance described in Section 5.1, the only AI line the Company funds (the consumed portion is non-refundable because it reflects real third-party AI cost we incurred on your behalf). This applies to the first purchase and to each renewal charge. To request a refund, email us at legal@omniscio.com. (The App's billing area and the self-service billing portal are where you cancel, update your payment method, and view invoices; they do not take refund requests.)

5.7 Price and plan changes

We may change prices, plan features, or credit-allowance sizes. For existing paid subscribers, we will give at least 30 days' advance notice of a price increase and a chance to cancel before it takes effect on your next renewal; the increase will not apply to a period you have already paid for. We will not treat mere continued use as consent to a price increase for an existing subscriber — the increase applies only on renewal after notice.

5.8 Failed payments

If a payment fails, we may retry and may suspend or downgrade paid features until payment succeeds. During a payment-retry ("dunning") window your plan may temporarily remain at its current tier before downgrading.

5.9 Chargebacks and payment disputes

If you believe a charge is wrong, contact us first — the 14-day refund (Section 5.6) and self-service cancellation (Section 5.5) resolve billing issues quickly and easily. Initiating a chargeback or payment dispute with your bank or card network, instead of using those channels, for a charge that is valid under these Terms is a breach of these Terms. You authorize the Company to present these Terms and your usage records to the card network in response to any such dispute. We may suspend or terminate your account and withhold further service while a chargeback is pending or after an invalid one is filed, and fraudulent or abusive chargebacks are grounds for immediate termination. This does not limit any refund or dispute right you cannot waive under applicable law.

6. Bring-your-own-key (BYOK) and spend safeguards

• Usage under your own provider API key is billed to you directly by that provider under that provider's terms and is not covered by the Company-funded allowance. You are solely responsible for all charges incurred under your key — including charges resulting from automated, agentic, scheduled, or looping usage — and for complying with that provider's terms. We strongly recommend you set a spending limit on your own provider account. Any liability of the Company relating to such charges is in all cases governed by and subject to the disclaimers and limits in Sections 12 and 13.
• Spending limits (your key). The App provides configurable spending limits that you can view and adjust in Settings, to help stop an unattended loop or malfunction from running up unbounded charges under your own provider key. These limits apply to sessions billed to your own key; you are responsible for keeping them at a level you are comfortable with, and if you disable a limit it no longer applies. (No specific limit amounts are stated here so that the App's actual limits can change without amending these Terms.)
• Keys you provide are stored locally and encrypted on your device and used only to make the requests you direct (see the Privacy Policy).

7. License to use the App

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to install and use Omniscio on devices you own or control, for personal or internal business use. You may not: copy, modify, or make derivative works except as permitted by applicable open-source licenses or by us in writing; reverse engineer except where that restriction is prohibited by law; access, extract, or inspect the App's source code or internal files — including any source bundled with or embedded in the installed App — to view, study, copy, or reconstruct its design or logic (such materials are proprietary and confidential, and a file being readable on your device grants you no right to read, use, or disclose it); rent, lease, sell, sublicense, or commercially redistribute the App or access to the Services; remove proprietary notices; or use the Services to build a competing product or to circumvent usage limits, credit allowances, or billing. The App includes third-party and open-source components licensed under their own terms, which govern those components.

8. Your responsibilities and your content

• Your projects, code, prompts, and outputs are yours ("Your Content"). We do not claim ownership of them and do not use them to train our own models.
• You are responsible for Your Content and for the actions of the agents you run — code they write, commands they execute, files they modify or delete, credentials they use, and external services they call. AI agents can make mistakes and take destructive actions; you must supervise them, keep backups, and use appropriate safeguards.
• You represent you have the rights necessary to submit Your Content to the Services and to any third-party AI providers used to process it.
• You grant the Company a limited license to process Your Content only as necessary to provide the Services (for example, routing a request you initiate to an AI provider, or storing your session data).
• Content you publish to hosted or shared surfaces. Some features let you publish or share content on the Company's hosted surfaces (for example, Shares or team artifacts). You are responsible for anything you publish there, you represent you have the right to publish and share it, and you grant the Company a limited, non-exclusive license to host, store, transmit, and display that content solely to operate the sharing feature you used (for example, serving a Share to the people you send its link to). We may remove content that violates these Terms, the acceptable-use rules in Section 9, or applicable law, and we honor the notice-and-takedown process in Section 11.
• Feedback. Any feedback, ideas, or suggestions you choose to send us about the Services are given voluntarily, and we may use them for any purpose without obligation or compensation to you.
• Third-party services and integrations. The Services let you connect third-party products and accounts you choose (for example, messaging, email, calendar, version-control, and project-management tools). Those services are operated by third parties under their own terms and privacy policies; we do not control or endorse them, and your use of them is at your own risk and is a matter between you and that provider. A problem with a third-party service you connect is not the Company's responsibility. (For the AI providers specifically, see Sections 6 and 9 and the EULA.)
• Other users (team and Shares features). If you use a team, collaboration, or Shares feature, your interactions with other users — and any content they can see, post, or share with you — are between you and those users. The Company is not responsible for other users' conduct or content. We may, but are not obligated to, monitor activity or intervene in a dispute between users, and we may remove shared content or restrict a feature as described in this Section 8 and Section 15.

9. Acceptable use

You agree not to use the Services to: violate law or infringe others' rights; create, run, or distribute malware or perform unauthorized access or attacks; process data or direct agents at systems, repositories, or accounts you are not authorized to access; abuse, drain, or fraudulently obtain the Company-funded capacity we do provide (including automating sign-ups to harvest any Company-funded allowance); probe, scan, or penetration-test the Services or the Company's systems, or attempt to bypass or defeat their security or usage controls, without our prior written permission; or interfere with or overload the Services or the providers they rely on.

Reporting a vulnerability. If you discover a security vulnerability, please report it to security@omniscio.com and give us a reasonable chance to fix it before disclosing it publicly. Good-faith research reported this way — without accessing other users' data, degrading the Services, or breaking the law — is welcome, and we will not pursue legal action against you for it.

Provider usage policies flow down. When you use Company-funded credits, your requests run through the Company's account with the underlying AI providers. You must therefore also comply with those providers' usage/acceptable-use policies (for example, Anthropic's Usage Policy), as updated. The same obligation applies to your BYOK usage under Section 6. Violating a provider policy is grounds for immediate suspension, because provider enforcement can affect the shared gateway that other users depend on.

We may investigate suspected violations and suspend or terminate access for conduct we reasonably believe violates these Terms or harms the Company, other users, or third parties.

10. Export controls and sanctions

You represent that you are not located in, and are not a national or resident of, any US-embargoed or sanctioned jurisdiction; that you are not on any US government restricted-party list (including OFAC's SDN list or the BIS denied/entity lists); and that you will not use or export the Services in violation of US export-control or sanctions laws. Breach is grounds for immediate termination.

11. Copyright / DMCA (hosted surfaces)

For any user content stored on the Company's hosted surfaces (for example, team features or shared artifacts), we maintain a notice-and-takedown process and a designated agent under the DMCA. To report claimed infringement, contact our designated agent: Omniscio LLC, Attn: DMCA Designated Agent, 5301 Terminal St, Charlotte, NC 28208; DMCA@omniscio.com. A valid notice must include the elements required by 17 U.S.C. § 512(c)(3); we will process valid notices and counter-notices under 17 U.S.C. § 512 and may remove or disable access to the content and terminate repeat infringers.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, timely, or error-free, that AI-generated output will be accurate, reliable, or fit for any purpose, or that defects will be corrected.

AI OUTPUT AND AGENT ACTIONS ARE INHERENTLY UNPREDICTABLE. You are solely responsible for reviewing, testing, and validating any code, commands, or output before relying on them, and for maintaining backups.

NOT FOR HIGH-RISK USE. The Services are general-purpose developer tooling and are not designed, intended, or authorized for use in high-risk activities where a failure, error, or unpredictable AI action could lead to death, personal injury, or severe physical, environmental, or property damage — including the operation of medical devices or life support, aircraft or other vehicle navigation or control, nuclear facilities or other critical infrastructure, weapons systems, or any real-time safety, emergency-response, or life-critical system. You will not use the Services for any such purpose; if you do, you do so entirely at your own risk and assume all resulting liability.

Not professional advice. AI output is informational only and is not legal, financial, tax, medical, or other professional advice. You are responsible for independently reviewing and verifying any output before you rely on it, and for obtaining qualified professional advice where appropriate.

Distinction between AI behavior and our software. The disclaimers above concerning AI/agent output do not purport to disclaim the Company's responsibility for defects in the Company's own software (billing, gateway metering, orchestration, credential storage). Our responsibility for the latter is addressed — and limited — in Section 13, subject to its carve-outs.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• NEITHER PARTY-PROTECTIVE LIMIT BELOW APPLIES TO: (a) fraud, gross negligence, or willful misconduct; (b) death or personal injury caused by negligence; (c) a party's indemnification obligations; or (d) any liability that cannot be limited or excluded under applicable law. These carve-outs are stated first so that, if a limit below is held unenforceable as to a carved-out claim, the remainder of this Section still stands.
• SUBJECT TO THE CARVE-OUTS ABOVE, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, UNDER ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY.
• SUBJECT TO THE CARVE-OUTS ABOVE, THE COMPANY'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID THE COMPANY IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

14. Indemnification

You agree to indemnify and hold harmless the Company and its owners, employees, and suppliers from third-party claims, damages, and expenses (including reasonable legal fees) arising out of: (a) Your Content; (b) your use of the Services, including the actions of agents you run; (c) your violation of these Terms; or (d) your violation of any law or third-party right — except to the extent caused by the Company's own breach, negligence, or willful misconduct. We will promptly notify you of any claim, allow you to control the defense with counsel of reasonable choice, and reasonably cooperate; you may not settle a claim in a way that imposes obligations on the Company without its consent.

15. Suspension and termination

• By you: stop using the Services and cancel per Section 5.5.
• By us: we may suspend or terminate access, with or without notice, for a violation of these Terms, as required by law, or to protect the Services, users, or third parties; and we may discontinue the Services or any feature.
• Effect: your license ends; locally stored data remains on your device until you delete it. Sections 8, 11, 12, 13, 14, and 17 survive.
• Deleting your account and data: You may delete your account at any time from within the App or by emailing legal@omniscio.com. Deleting your account cancels any active subscription as described in Section 5.5 and removes your Company-hosted account data as described in the Privacy Policy; data stored locally on your device remains until you delete it there.

16. Beta and changing features

Some features may be offered on a beta/preview/"in-development" basis, may change or be removed at any time, are provided "as is," and are excluded from any service commitments.

17. Governing law and dispute resolution

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules.

Binding arbitration; class-action waiver (with opt-out). Except for claims that may be brought in small-claims court and requests for injunctive relief to protect intellectual property, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Mecklenburg County (Charlotte), North Carolina. For a claim brought by a consumer, the Company will pay the AAA filing, administrative, and arbitrator fees to the extent the AAA Consumer Rules require, and will pay such fees for any non-frivolous consumer claim even where the rules do not require it. You and the Company waive any right to a jury trial and to participate in a class, collective, or representative action.

30-day opt-out. You may opt out of this arbitration/class-waiver section by sending written notice to legal@omniscio.com within 30 days of first accepting these Terms; if you opt out, disputes proceed in the state or federal courts located in Mecklenburg County, North Carolina, to whose exclusive jurisdiction and venue the parties consent.

Informal resolution first. Before starting an arbitration, you agree to first send a written Notice of Dispute to legal@omniscio.com describing the nature of the claim and the specific relief sought; the Company will do the same for any claim it has against you. The parties will try in good faith to resolve the dispute for 60 days after the notice. This informal step is a precondition to starting arbitration, and the applicable statute of limitations is paused while the parties confer.

Coordinated (mass) arbitration. If 25 or more Notices of Dispute raising similar claims are submitted by or with the coordination or assistance of the same or common counsel, the parties agree the demands will be administered in batches of up to 50 — one arbitrator and one set of fees per batch — with the applicable limitations period tolled for all batched demands while they await their batch. This batching is intended to keep arbitration efficient and affordable for both sides; a court located in Mecklenburg County, North Carolina may enforce it.

Authority; severability of this Section. The arbitrator decides all issues except that a court, not the arbitrator, decides the validity, enforceability, and scope of the class-action waiver and of the batching provision above. If the class-action waiver is finally held unenforceable as to a particular claim, that claim proceeds in court, but the remainder of this Section 17 continues to apply to all other claims.

18. State-specific consumer notices

These notices supplement the rest of these Terms for residents of the states named. Where a notice conflicts with another provision of these Terms, the notice controls for residents of that state.

California — notice under Civil Code § 1789.3. The Services are provided by Omniscio LLC, 5301 Terminal St, Charlotte, NC 28208. California residents may report a complaint or request information about the Services by writing to legal@omniscio.com. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Except for the subscription fees described in Section 5, the Services carry no additional charge.

Your state privacy rights. Depending on your state of residence — including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Texas (TDPSA), among others — you may have rights to access, correct, delete, or obtain a copy of your personal information, to opt out of certain processing, and (in several states) to appeal a denied request. How to exercise these rights, and the appeal process, are described in our Privacy Policy. We do not sell your personal information for money; our marketing website uses analytics advertising features that count as a "share" for cross-context behavioral advertising, which you can opt out of using the "Do Not Sell or Share My Personal Information" link in our website footer (see the Privacy Policy and Cookie Notice).

Consumers generally. Nothing in these Terms limits any right or remedy you have under applicable consumer-protection law that cannot be waived by agreement.

19. Miscellaneous

• Entire agreement; order of precedence. These Terms, together with the End User License Agreement (EULA), the Privacy Policy, and the plan/pricing terms shown at purchase, are the entire agreement between you and the Company about the Services and supersede any prior understanding. If they conflict, the EULA controls for questions about the software license, and these Terms control for all other matters, except where a State-specific consumer notice in Section 18 provides otherwise.
• Electronic communications (E-SIGN consent). You consent to receive communications from us electronically — including these Terms, notices, disclosures, renewal reminders, price-change notices, receipts, and legal notices — by email, within the App, or by posting to our websites. Electronic communications satisfy any legal requirement that a communication be in writing, and your electronic acceptance of these Terms has the same effect as a handwritten signature. You may withdraw consent for non-transactional messages, but doing so may prevent you from using features that require electronic delivery. Keep your contact email current so we can reach you.
• Accessibility. We want the Services to be usable by everyone and endeavor to conform key surfaces to recognized accessibility guidelines (such as WCAG 2.1 Level AA). If you have trouble accessing any part of the Services, contact legal@omniscio.com and we will work with you to provide the information or functionality you need.
• Assignment. You may not assign or transfer these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties' permitted successors and assigns.
• Severability; no waiver. If a provision is held unenforceable, the rest remains in effect and the unenforceable provision is enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for a delay or failure caused by events beyond its reasonable control (for example, acts of God, outages, or network, provider, or government action).
• Interpretation. "Including" and "for example" mean "including without limitation," and headings are for convenience only.
• Changes to these Terms. We may update these Terms; material changes get reasonable notice (in-app and/or by updating the "Last updated" date and, where appropriate, by email). Changes are not retroactive, and continued use after they take effect is acceptance. If you do not agree to a change, stop using the Services and cancel per Section 5.5.

20. Contact

Questions: legal@omniscio.com, Omniscio LLC, 5301 Terminal St, Charlotte, NC 28208.